Privacy

Who we are

Hey Hi AI Ltd runs this website. We decide what happens to the information you send us, which makes us its controller under UK data protection law. Questions about this page go to hello@heyhiai.co.uk.

What we collect

• The emails you send to hello@heyhiai.co.uk, with your email address, your name if you give it, and what you write.
• The details any website receives when you visit. To send you a page, Amazon Web Services handles your device's IP address, the page you asked for and your browser's name, and it gives us totals, such as how many times each page was viewed. We don't keep a record of individual visits.

Cookies and tracking

This site sets no cookies and runs no scripts of any kind, so there is no tracking and no advertising.

How we use it

We use your email to reply to you and to deal with what you asked about. We won't add you to a mailing list, and we don't sell your details.

Amazon Web Services uses the details of your visit to send you the page and keep the site working. We use its totals to see how often the site is visited.

The law allows both because we have a legitimate interest in answering people who contact us and in running this website.

If we emailed you

We sometimes email organisations we think we could help, to ask if they'd like to talk. If we emailed you, this is what we hold and why.

• Your organisation's name, website and the public details on the Companies House or Charity Commission register.
• Your name, job title and work email address, when your organisation publishes them, for example on its website. Otherwise we write to your organisation's general address.
• What we read on your organisation's website that made us write, what we sent you and any reply.

We only use details your organisation has made public, and our email says where we found them. The law allows this because we have a legitimate interest in finding work for our company, and we keep it to a few short emails: one, and one follow-up if we hear nothing.

If you'd rather not hear from us, reply "no thanks" or email hello@heyhiai.co.uk and we'll stop straight away. You can do this at any time. We then keep just your email address and your organisation's name on a do not contact list, so we never write again.

We keep these details with Amazon Web Services in London and in our mailbox, which AMPuk runs. Anthropic, whose AI helps us research and write these emails, also handles them and may do so outside the UK. If you never reply, we delete your details 12 months after our last email, apart from the do not contact list.

Who handles it, and where

AMPuk runs our email. Amazon Web Services hosts this site: it keeps the site's files in London and sends each page from one of its locations in Europe, North America, Israel or Turkey, so the details of your visit may be handled outside the UK.

How long we keep it

Emails stay in our mailbox until we delete them. If you'd like yours deleted, ask us and we will.

Your rights

You can ask for a copy of the information we hold about you, and ask us to correct it, delete it, limit how we use it or stop using it. Email hello@heyhiai.co.uk and we'll reply within one month.

Complaints

If you're unhappy with how we've handled your information, please tell us first so we can put it right. Email hello@heyhiai.co.uk or write to our registered office below, and we'll confirm we've received your complaint within 30 days.

You can also complain to the Information Commission's Office (ICO), the UK's data protection regulator, at ico.org.uk/make-a-complaint or on 0303 123 1113.

Company details

Hey Hi AI Ltd is registered in England and Wales, company number 15921513. Registered office: 82a James Carter Road, Mildenhall, IP28 7DE.